Terms of Service

• Credit/Debit/Invoice Fee- Payment is due at time of service. Commercial clients can be invoiced. Acceptable payments include cash, debit, or credit card. Credit card service rates may apply.
• Slip & Trip Hazards -Please be careful not to slip when walking from recently cleaned carpet or rugs to hard surfaces. We are not responsible for injuries that might result from slip hazard. You understand we will have several hoses, both large and small, running throughout your home or facility during the cleaning service. We are not responsible for injuries that might result from our hoses, equipment wet floors, or misplaced furniture being in a walkway.
• Pet Odors & House Pets – Pet urine is an issue of the carpet, pad and subfloor. We do not guarantee complete odor or stain removal results. We will be running equipment in your home, which requires entering and exiting during service. Please place your pet(s) in a crate, bathroom, or safe location where they will not escape out of the open door. We are not responsible for lost pets or their whereabouts during the service.
• Traffic Lanes & Black Sole Shoe Stains – Traffic lanes occur for several reasons: fabric wear, black sole shoe stains, asphalt, pH staining, embedded soils. We do not guarantee complete traffic lane soil removal.
• Dry Time There are several contributing factors that affect dry time: level of moisture, level of humidity, air movement and thickness of carpet. Dirtier carpet requires increased water usage, which adds to dry time.
• Spots & Stains – During our pre-inspection, please be sure to point out all spots and stains that are concerning you. We recommend letting us clean your carpet first to see if the spot(s) comes up with the cleaning. Any spot that remains after cleaning is considered a stain. Stain removal is charged separately.
• Normal Wear and Tear – While we take every precaution to care for your home, we are not responsible for normal wear and tear such as minor scratches, dents and scuffs that might result from service.
• Vacant or Unchaperoned Homes or Facilities – As owner, landlord, tenant or agent of the owner, landlord or tenant, you release AMT Carpet Cleaning from service complaints or all claims of damage to your home or facility when you agree to allow our employee’s to be in your home or facility without your presence.